WEEK 9
Selling is a skill that needs to be learned. Here is a book by Dale Carnegie that I hope to read or listen to. I have read three other Dale Carnegie books and they were excellent in explaining basic skills a person should have in life.
The books were: How To Win Friends and Influence People, How to Stop Worrying and Start Living and The Art of Public Speaking.
The Sales Advantage focuses on "helping people instead of pushing products", "the best sales come from listening to customers, and understanding their problems and offering solutions" and "how to build relationships"-quotes from YouTube channel Practical Learning
Each chapter is outlined in this 14 minute video:
Chapter 1: The Fundamentals of Selling
Chapter 2: The Power of a Positive Attitude
Chapter 3: Knowing Your Product Inside and Out
Chapter 4: Understanding Your Customer Needs
Chapter 5: Building Trust and Rapport
Chapter 6: Presenting Your Product Effectively
Chapter 7: Handing Objections with Confidence
Chapter 8: Closing The Sale Naturally
Chapter 9: Providing Excellent After Sale Service
Chapter 10: Developing Long Term Customer Relationships
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